Chapter 2

Chapter 2 Case #3 When Certification Is Justified






Discussion Question


1. How can organizations and vendors change their certification programs to test for skills as well as core knowledge? What issues might this introduce?


Answer:


Organizations must create a training project. that give's training for the
 IT people and  for those who passed in the training must be given a certificate for a  job and it helps them to recognize their skill and knowledge




2. What are the primary arguments against certification, and how can certifying bodies change their programs to overcome these shortcomings?


Answer:


They argued that testable IT knowledge does not necessarily translate into quality IT work. They said that the IT worker needs to have good communication skills and they suspected that the workers paid for their certificate.  they decided to build training for them to gain the said certificate and be able to use it in their work.


3. What are the benefits of certification? How might certification programs need to change in the future to better serve the needs of the IT community?

Answer:


the primary benefits of the certificate is  for an employee to be able to apply a  Job , and also certificate is one of the requirement to see that you passed the training or exam.