Chapter 8

THE IMPACT OF INFORMATION TECHNOLOGY ON PRODUCTIVITY AND QUALITY OF LIFE

Questions to consider:

1.     How important is access to ICT in children’s education?

Answer: 

A computer is important to the children living in villages because it help them to do research on various issues that they don’t know so that they can be able to know more about it.

2.     What are the barriers that stand in the way of universal access to ICT for everyone who wants it?

Answer:




 A computer is important to the children because it help them to do research on various issues that they don’t know so that they can be able to know more about it.

Discussion questions:

1.) Can you provide examples that either refute or confirm the idea that a gap exists between the kinds of healthcare services available to the wealthy and the poor in the United States?

Answer: 


 Inequality in economic resources is a natural but not altogether attractive feature of a free society. [ As health care becomes an ever larger share of the economy, we will have no choice but to struggle with the questions of how far we should allow such inequality to extend and what restrictions on our liberty we should endure in the name of fairness. “At its root, the lack of health care for all in America is fundamentally a moral issue. The United States is the only industrialized nation that does not have some form of universal health care (defined as a basic guarantee of health care to all of its citizens). While other countries have declared health care to be a basic right, the United States treats health care as a privilege, only available to those who can afford it... Americans purport to believe in equal opportunity. Yet, in the current situation, those who do not have health care are at risk for financial ruin and poorer health, both of which disadvantage them in society and thereby do not give them equal opportunity.

Source: http://www.weegy.com/?ConversationId=9771CF9C

  

     2.) Should healthcare organizations make major investments in telemedicine to provide improved services that only the wealthy can afford?

Answer: 


For me, not only for the wealthy or rich people can afford the telemedicine, also for the poor people can benefits so that it’s not fair to others.

3.) What are the drawbacks of telemedicine? What situations might not lend 
themselves to telemedicine solutions?

Answer: 




Drawbacks of telemedicines are that they can be expensive and may or may not be completely covered by every insurer. Demand of telemedicine is pretty high as well. Situations where telemedicine might not be useful might be to the elderly.

Chapter 7

SOFTWARE DEVELOPMENT

Questions to Consider:

1.) Is this example of software problems holding up the introduction of a major new product and impacting a firm’s customers and suppliers unusual, or is it a common occurrence?

Answer: 

 Not all software have same problems some softwares have a defects or totally damage.

 

2.) What can organizations do to reduce the negative consequences of software development problems in the production of their products and the operation of their business processes and facilities?

Answer:

Organization develops plans and strategies to deal with the opportunities and challenges that arise in its particular operating environment, it should design a system that is capable of producing quality services and goods in demanded quantities in acceptable time frames.

Read more: Operations Management - advantage, cost, Key issues in operations http://www.referenceforbusiness.com/small/Op-Qu/Operations-Management.html#b#ixzz1v8TL45oC

Discussion questions:

1.)   With the benefit of hindsight, what steps could have been taken during development of the Patriot software to avoid the problems that led to the loss of life?  Do you think these steps would have improved the Patriot’s effectiveness enough to make it obvious that the missile was a strong deterrent against the Seud?  Why or why not?

Answer:

  To prevent some problems the first steps could have been taking during development of the Patriot software is checked carefully to avoid in danger and serious problems.

2.) What ethical decisions do you think the U.S. military made in choosing to deploy the Patriot missile to Israel and Saudi Arabia and in reporting the effectiveness of the Patriot system?

Answer:


 The U.S. military made in choosing to deploy the Patriot Missile to Israel and Saudi Arabia because in the desert they have a field area and far in accident.

3.) What key lessons from this example of safety-critical software development could be applied to the development of business information system software?

Answer:

 There are many reasons why safety is very important. For example, how would you demonstrate that a system was absolutely safe? Even if it continued to operate without any threat to safety for several years, there may be no guarantee that it will not fail in the next 24 hours. Changes in the environment, hardware failures, untested modes in software systems can all work together to expose systems in ways that had not been done in a previous period of safe operation.

Chapter 6

INTELLECTUAL PROPERTY

Questions to consider:

1.)  Is the RIAA’s strong stand on copyright infringement helping or hurting the music recording industry?

 Answer:

  I think the RIAA help the music recording industry, because The Recording Industry Association of America (RIAA) is the trade organization that supports and promotes the creative and financial vitality of the major music companies. Its members are the music labels that comprise the most vibrant record industry in the world. RIAA members create, manufacture and/or distribute approximately 85% of all legitimate recorded music produced.

Source:

http://riaa.com/newsitem.php?content_selector=newsandviews&news_month_filter=4&news_year_filter=2012&id=692D1CFB-5B21-0DB9-899E-6A6C4E8F561D

2.)  Could an ISP’s implementation and enforcement of the RIAA’s multitier strategy have a negative impact on the ISP?

Answer:

 Though the RIAA says the music industry has fully embraced the Internet as a major channel for distribution to consumers, the group has called on the Federal Communications Commission to endorse efforts to curb illegal downloads of copyrighted works.

Discussion questions:

1.) Go to your school’s computer lab or a PC software store and experiment with current versions of any two of the Quattro, Excel, or Lotus 1-2-3 spreadsheet programs.  Write a brief paragraph summarizing the similarities and differences in the “look and feel” of these two programs.

 

Answer:

  Lotus 1-2-3 is a spreadsheet program from Lotus Software (now part of IBM). It was the IBM PC's first "killer application"; its huge popularity in the mid-1980s contributed significantly to the success of the IBM PC in the corporate environment. While the Microsoft Excel is a commercial spreadsheet application written and distributed by Microsoft for Microsoft Windows and Mac OS X. It features calculation, graphing tools, pivot tables, and a macro programming language called Visual Basic for Applications.

For me I like excel because I can run it using visual basic program.

2.) The courts took several years to reverse their initial decision and rule in favor of Borland.  What impact did this delay have on the software industry?  How might things have been different if Borland had received an initial favorable ruling?

Answer:

 Because we hold that the Lotus menu command hierarchy is copyrightable subject matter, we further hold that Borland did not infringe Lotus's copyright by copying it. Accordingly, we need not consider any of Borland's affirmative defenses.

3.) Assume that you are the manager of Borland’s software development.  With the benefit of hindsight, what different decisions would you have made about Quattro?

Answer:

  If ever that I ‘am the manager of the Quattro the first thing to do is to resign my employment so that we can protect our company to the illegal. Because we all know that even if you are the manager you have obliged to face any problems, to face in the court and for the investigation so be careful for your employee.

Chapter 5

FREEDOM OF EXPRESSION:

Questions to consider:

1.)   Does sexting represent a form of expression that is protected by the First Amendment?

Answer:

  If the particular sexting is legally "obscene," then the First Amendment does not protect it. The state and Federal laws that prohibit obscene materials would therefore apply. Today, however, obscenity prosecutions are extremely rare, partly because it is so hard to prove that sexual material is legally "obscene" under applicable "community standards."

 

2.)   What can be done to protect people from the dangers of sexting while still safeguarding our First Amendment rights? 

Answer:

 People who engage in more destructive forms of sexting often have other problems, ranging from abuse of drugs or medications to binge drinking. The best way to cope with sexting is to maintain a healthy home environment where people feel like part of a connected family.

Discussion questions:    

 

1.)     Visit the EEF Web site at www.eff.org and develop a list of its current “hot” issues.  Research one EFF issue that interests you, and write a brief paper summarizing EFF’s position.  Discuss whether you support this position and why.

                  
               Answer:

2.)  What reasons might a firm give for joining and supporting EFF?  

         Answer:


I've been supporting it in a minor way for many years, joining early on and making small contributions of news services and money.

         

3.)      The vice president of public affairs for your midsized telecommunications equipment company has suggested that the firm donate $10,000 in equipment and services to EFF and become a corporate sponsor.  The CFO has asked if you, the CIO, support this action.  What would you say?   


         Answer:

Chapter 4

Questions To Consider:

1.       What information about you is being held, who is holding it, and what is this information being used for?

              Answer

  The Taxpayer Advocate Service (TAS) is an independent organization within the IRS. We help taxpayers who are experiencing economic harm, such as not being able to provide necessities like housing, transportation, or food; taxpayers who are seeking help in resolving problems with the IRS; and those who believe an IRS system or procedure is not working as it should.

2.       What measures are being taken to safeguard this information, and what happens if it is inadvertently disclosed or deliberately stolen? 

      Answer

Sometimes a taxpayer will claim a dependent and the dependent also files claiming his or her own personal exemption. The computer systems that process tax returns screen for duplicate dependents. The second tax return filed that uses the same Social Security Number for a dependent will receive an electronic-filing error message indicating that the dependent has already been claimed on another return. This should act as an early warning signal. If the IRS rejects your tax return over a dependent, you should carefully review all the criteria for dependents. If you meet all the criteria for claiming a dependent on your return, then you should mail in your tax return to the IRS for further processing. Just be prepared to defend your tax return in an audit.

Case Study #4 (Is Google Watching You?)

Discussion Questions:

1.       How does Google’s business model use personal data?

Answer

Google is firmly committed to the privacy of our advertisers and users. Further, Google does not collect or track personally identifying information, and does not reveal individual information to third parties. Users who do not wish to participate in tracking activities can easily disable Google's conversion tracking cookie in their Internet browsers.

2.       What do you are the major privacy concerns raised by Google’s business model and applications?

Answer

         I think the major privacy concerns raised by Google's business model      and an application is there technology was very open to the public and so others can sneak on it.

 

3.       Do you think Google has taken adequate measures to protect its user’s privacy? Explain

             Answer

  For me, Google it is not really secured to protect the user’s privacy in handling our own or personal data because we all know that the database of Google will last forever.

Chapter 3

 CHAPTER 3 - COMPUTER AND INTERNET CRIME (Case Study)

VIGNETTE

Trading Scandal at Society General

Questions to Consider:

1. Peter Gumble, European editor for Fortune magazine, comments, "Kerviel is a stunning example of a trader breaking the rules, but he's by no means alone. One of the dirty little secrets of trading floors around the world is that every so often, somebody is caught concealing a position and is quickly - and quietly - dismissed... [This] might be shocking for people unfamiliar with the macho, high-risk, high-reward culture of most trading floors, but consider this: the only way banks can tell who will turn into a good trader and who even the most junior traders to take aggressive positions. This leeway is supposed to be matched by careful controls, but clearly they aren't foolproof." What is your reaction to this statement by Mr. Gumble? 

      

Answer

  

I agree about the statement of Mr. Peter Gumble, because the only way banks can tell who will turn into a good trader and who won’t by giving every youngster it hires a chance to show his mettle. That means allowing even the most junior traders to take aggressive positions. That this leeway is supposed to be matched by careful controls, but clearly they aren’t foolproof.

 2. What explanation can there be for the failure of SocGen's internal control system to detect Kerviel's transactions while Eurex detected many suspicious transactions?

Answer

           For me, the failure of SocGen's internal control system is lack of security detection for some malicious industrial spy, they will take advantage to steal money from the organization. 

Whistle-Blower Divides IT Security Community

Discussion Questions and Answers:

1. Do you think that Mike Lynn acted in a responsible manner? Why or Why not?

    

Answer

   

Yes, Mike Lynn is a responsible because she did her best to prevent any problem not only in our company also or our country.  That’s why Lynn informed ISS and CISCO of his intentions.

2. Do you think that CISCO and ISS were right to pull the plug on Lynn's presentation at the black hat conference ? why and why not?

         

Answer

   

I think yes, because if they pull the plug on Lynn's presentation this will be the beginning of having a security and protection for stealing the internet of the CISCO routers.

3. Outline a more reasonable approach toward communicating the flaw in the CIsco routers that would have led to the problem being promptly addressed without stirring up animosity among the parties involved.

     

 

Chapter 2

Chapter 2 Case #3 When Certification Is Justified






Discussion Question


1. How can organizations and vendors change their certification programs to test for skills as well as core knowledge? What issues might this introduce?


Answer:


Organizations must create a training project. that give's training for the
 IT people and  for those who passed in the training must be given a certificate for a  job and it helps them to recognize their skill and knowledge




2. What are the primary arguments against certification, and how can certifying bodies change their programs to overcome these shortcomings?


Answer:


They argued that testable IT knowledge does not necessarily translate into quality IT work. They said that the IT worker needs to have good communication skills and they suspected that the workers paid for their certificate.  they decided to build training for them to gain the said certificate and be able to use it in their work.


3. What are the benefits of certification? How might certification programs need to change in the future to better serve the needs of the IT community?

Answer:


the primary benefits of the certificate is  for an employee to be able to apply a  Job , and also certificate is one of the requirement to see that you passed the training or exam.